Privacy Policy

Last updated: March 30, 2026

1. Introduction

Gigtap ("we", "our", or "us") operates the gigtap.app website and the Gigtap invoicing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Gigtap, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or contact us for support. This includes:

  • Account information: your name, email address, and password
  • Business information: business name, address, phone number, and industry
  • Invoice data: client details, job descriptions, line items, and amounts
  • Payment information: processed securely through Stripe (we do not store card numbers)
  • Usage data: how you interact with our platform, features used, and session duration
  • Device information: browser type, operating system, and IP address

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our invoicing and payment services
  • Generate invoices using our AI features based on your job descriptions
  • Process payments between you and your clients via Stripe
  • Send transactional emails such as invoice notifications and payment confirmations
  • Provide customer support and respond to your requests
  • Send you product updates and marketing communications (you can opt out anytime)
  • Analyze usage patterns to improve and develop new features
  • Detect and prevent fraud or abuse of our platform

4. AI-Generated Content

Gigtap uses artificial intelligence to generate invoice line items, descriptions, and totals based on your input. The text you provide to our AI features is processed to create invoices but is not used to train AI models. Your job descriptions and invoice data remain private and are only used to deliver the service to you.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Stripe: to process payments securely on your behalf
  • Supabase: for database hosting and authentication
  • Email service providers: to deliver transactional and marketing emails
  • Analytics providers: to understand platform usage (anonymized where possible)
  • Law enforcement: if required by law or to protect our legal rights

6. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS and at rest using AES-256 encryption. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account and invoice data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or financial reporting purposes. Invoice records may be retained for up to 7 years as required by tax regulations.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at support@gigtap.app.

9. Cookies

We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how visitors interact with our website. You can disable cookies in your browser settings, but some features of Gigtap may not function properly without them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Gigtap after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@gigtap.app.